How do I contact a technician?
Please visit our contact info page to reach us by telephone, on-line chat and e-mail. In order for our technicians to assist you effectively, please be specific regarding the hardware being used, as well as the problem you are experiencing. Please also be sure to include your invoice number.
Keep in mind however that if you purchased a retail box item, you may contact the manufacturer directly for support. Unfortunately with so many products in our catalog, we do not get the opportunity to work hands on with many of the products. Therefore the manufacturer is the best contact, since they know the inside and out and their products and are familiar with most of the technical issues their customers experience.